Contact us to discuss your business needs and volume. We will set up your account, establish your receiving protocols, and confirm how you want notifications and documentation delivered.
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The Logistics Challenge Behind Every Design Project
Interior designers work with vendors and manufacturers across the country and around the world. Furniture arrives in multiple shipments at different times. Items are inspected for damage during transit. Pieces need to be stored securely until the client’s space is ready. Then everything needs to be delivered and installed in a single coordinated reveal or staged installation.
Managing all of that without a dedicated logistics partner means receiving deliveries at a residential address, finding space to store items before the project is ready, and hoping nothing gets damaged in the meantime. It also means the designer is coordinating freight schedules, inspection documentation, and storage on top of the design work itself.
Our design logistics services take that operational burden off your plate. We receive deliveries at our facility on your behalf, conduct a thorough inspection of each item against your purchase orders, document any damage or defects with photographs, store your items in climate-controlled space, and deliver to the client when you are ready for installation.
A Partner Who Understands What Designers Need
The furniture and decor that designers specify for their clients is often high-end, custom, and difficult to replace if damaged. The receiving and inspection process is not just paperwork. It is your opportunity to identify and address damage claims with vendors before items reach the client. Missed damage at receiving means missed claims, and missed claims mean absorbing costs that should have been the vendor’s responsibility.
Our receiving team documents every delivery with detailed notes and photographs. Damage is flagged immediately and you are notified so you can file claims while they are still actionable. All inspection documentation is available to you for your records and vendor communications.
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Receiving and inspection at our facility on your behalf
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Detailed damage documentation with photographs
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Up to 60 days of free climate-controlled storage for furniture and decor
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Coordinated client delivery and installation support
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Transparent billing with no hidden handling fees
Other Services
Designer Receiving & Inspection Services – Dedicated receiving, inspection, and documentation specifically for design trade clients managing multiple vendors.
Vacant Home Staging Furniture Rental & Setup – Complete staging furniture rental and installation for vacant properties going to market.
White Glove Delivery & Assembly – Premium delivery, assembly, and placement services for high-end residential and commercial installations.
Warehouse & Storage Solutions – Flexible climate-controlled storage for ongoing design inventory, staging furniture, and project overflow.
Custom Crating – Specialty protection for fragile, high-value, and custom pieces during storage and transport.
Occupied Home Staging & Space Optimization – Staging services that work with existing furniture and decor to optimize presentation for sale.
How We Handle Interior Design Logistics
Our design logistics process is built around the workflow that designers actually use. We accommodate multiple vendor deliveries, track items by project, store pieces by client or job, and coordinate delivery around the designer’s installation timeline.
The process begins when you set up your account with us and provide purchase order details for expected deliveries. Our receiving team is briefed on your project and knows what to expect when deliveries arrive. Each item is received and inspected against your PO, with any discrepancies or damage flagged and documented immediately.
Receiving and Inspection
When a delivery arrives at our facility, our team inspects each piece against the corresponding purchase order. Inspection covers visible damage to packaging, damage to the item itself, incorrect items, and any discrepancies in quantity or specification. All findings are documented with photographs and a written inspection report.
You are notified of any issues within 24 hours of delivery so you have time to file claims with vendors within their claim windows. Clean items are tagged, photographed, and moved into climate-controlled storage until you are ready for delivery.
Storage and Delivery Coordination
Items are stored in our climate-controlled facility, organized by your project or client designation. You have visibility into your stored inventory and can request updates or access at any time. When you are ready for delivery, contact us to schedule your installation window.
Our delivery team coordinates with your installation timeline and delivers items to the client’s address in the sequence and manner you specify. We provide white glove delivery and placement as part of the service, ensuring each piece arrives at the client’s home ready for final positioning.
FAQs
Frequently Asked Questions
We document all damage with photographs and written notes at the time of inspection and notify you within 24 hours. You receive the documentation needed to file a freight or vendor claim. We hold the damaged item until you advise on how to proceed.
Yes. Items are organized by client or project designation in our facility. You can have multiple active projects in storage simultaneously.
Yes. We receive and store items of all sizes, including large sectionals, oversized art, custom millwork, and specialty pieces. If an item has specific handling requirements, let us know in advance and we will prepare accordingly.
Yes. We work with your installation team or our own delivery crew to coordinate timing, access, and sequencing on delivery day so the installation goes smoothly.
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